Service
Hotline
Do you have a special request? We are here for you!
Our service hotline is available to our customers from Monday to Friday. If you have concluded a maintenance contract with us, we are available for you around the clock.
Rotte Servicehotline: +49 5258 9789 0
Rotte Service Mail: service@ulrich-rotte.de
Mon – Fri: 8.00 – 16.00 h
Customised special options can be agreed in a service contract!
Contact person
Service and Replacement Parts
Your partner for automation, robotics, and custom machine building for over 30 years: inspection, maintenance, knowledge transfer, and custom-fit replacement parts—available on an individual basis, all from a single source.
On-Site Service & Repair
Quick troubleshooting and repairs right at your facility—no shipping, no detours.
Replacement Parts & Packages
Individual parts & bundled sets—quickly available, perfectly tailored.
BetrSichV / DGUV
Legally compliant inspection in accordance with regulations—documented and in compliance with standards.
Your service level. Customizable.
Combine inspection, maintenance, training, and analysis tools as needed—we’ll advise you on the scope and frequency. Prices available upon request—tailored to your facility and service level.
Your Plus Package
Help for Self-Help—From Practitioners, For Practitioners
Self-Assessment Tool
Equipment reports are automatically analyzed and formatted to enable your own team to troubleshoot issues independently.
Training – In-Person & Video
Maintenance, troubleshooting, operation, and system training, and much more—hands-on or via video.
Remote Maintenance Service
Fast Remote Diagnosis & Support – no need to visit the site, directly from headquarters.
Get more information about our services:
Spare parts management
Service, der wirklich keine Wünsche offen lässt.
It is important to us to supply you quickly and reliably with spare parts in the right quantity, time and quality at every stage of the machine life cycle.
Rotte stands for spare parts supply that fulfils the high demands of our customers. We work with you to develop a concept that ensures you always have important parts to hand and save costs at the same time. After all, the availability of parts determines the availability and efficiency of your system.
You benefit from competent and friendly advice, high availability and short delivery times.
Maintenance
It is worth investing in a well thought-out service concept right from the start.
A professionally installed and regularly maintained system not only achieves higher productivity with better production quality, but also a longer service life.
Our service contract gives you the security you need and the right service at the right time. Depending on how the machine is used, we work with you to determine the right maintenance intervals.
Conversion | Optimisation | Expansion
New technologies, new functions, new legal regulations.
We help you to keep pace with the constant changes – without always having to invest in a new machine straight away.
- Are you thinking about repairing your existing machine?
- Are you planning to expand or convert your entire plant park?
- Do you want your machines to be more efficient?
Conversions or extensions allow you to quickly and cost-effectively adapt your machines to the latest requirements and trends – and of course always maintain safety and quality in your production operation.
Talk to our experts: they specialise in optimising systems to improve availability, increase output, save energy and much more.
New purchase or repair? Talk to your accounting department!
Training course
Expertly trained personnel will make your new machine work even more smoothly. Our competent employees train your system operators, foremen and technicians directly on site, anywhere in the world.
Customised to your new system and recurring on request.
Machine safety
The long-term safety of the system is one of our top priorities. We are happy to support you in ensuring that your company fulfils all the necessary legal requirements. All safety-relevant components are checked during maintenance and servicing.
We will be happy to carry out the necessary tests for you in accordance with the Machinery Directive 2006/42/EC.
One Company, Many Advantages
Ulrich Rotte Anlagenbau & Fördertechnik GmbH is your specialist in custom machinery. In addition to our innovative solutions in special-purpose machinery and automation technology, you also benefit from a wide range of customer and after-sales services:
Your Advantages at a Glance:
- Decades of experience in special-purpose machinery
- Extensive know-how across all areas of automation technology
- High expertise in the latest technologies and applications for Industry 4.0
- All services from a single source—from development and design to manufacturing, assembly, commissioning, and regular on-site maintenance
- Optional training of your machine operators, technicians, and supervisors at your facility
- Mechanical engineering made in Germany – we design and manufacture exclusively in Germany
- Personalized customer support – you will always have a qualified contact person available
